April 22, 2003

Content Management to Knowledge-content Management

Here are some of the requirements that are transforming the nature of content management into knowledge-content management for nearly every enterprise employee.

This is my short list - if you have others, I'd love to hear your thoughts.

Knowledge-workers must be able to bring about an awareness of important, relevant, and potentially urgent business content in a friction-free process.
The knowledge-content must be persisted in a manner that recognizes natural life-cycles, accessibility through common standards and the propensity for change.
Content items must be managed associatively ( i.e., they must exist in an ontology based on domains of expertise).
Knowledge-workers must be able to easily identify (and subscribe to) information that is important and urgent.
The knowledge-content management framework must provide publish-subscribe capabilities across a collection of platforms both static and mobile.
Knowledge-content must be captured and managed in a framework that supports distributed information architectures designed to outlive their initial intentions.

--- bf

by Bill French

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